Blognotes.
Notes from the team building Meridian. How a call moves through a browser tab, which dialing mode fits which floor, and the limits we would rather state plainly. Signed, dated, and about the product as it ships.
Preview, power, predictive: which dialing mode when.
Five ways to place an outbound call, from one agent and one number to a campaign that paces itself. What each mode does, what it asks of your floor, and where the rules come in.
- On manual and click-to-call.
- On preview.
- On progressive.
- On the persistent line.
- On machines and messages.
- On three percent.
- On which plan, which mode.
T
The product team
09:05