Run your floor. From a browser.

Create a workspace, place a test call, and invite your first agent. One browser tab, nothing to install.

Roles, logins with email or username, what uses a seat, and the softphone workspace your agents live in all shift.

The live wallboard, listen, whisper and barge, TV displays, and how call recordings are made, kept and played back.

Get numbers, route them, choose what customers see when you call, and verify your business so your calls aren't labelled as spam.

Business hours, IVR menus, queues and their strategies, overflow, voicemail and the callback option, plus the exact definitions behind every inbound number.

Dial lead lists in preview, progressive, power or predictive mode, with pacing, retries, answering-machine detection, scripts and dispositions.

Calling hours, do-not-call lists, consent, voicemail drops, abandonment and emergency numbers, and what the dialer enforces before every dial.

Per-agent pricing, the free trial, seats and proration, pooled calling minutes, and what happens at 80 % and 100 % of your monthly usage.

API keys, scopes, pagination, errors and rate limits, and every endpoint of the v1 REST API with examples.

Signed webhooks for every call event, and four ways to start a call from your CRM, from a plain link to the REST API.